Agency X
Agency X is a boutique digital agency known for its stunning, bespoke website designs. However, their success created a new problem. Their team was spending over 60% of their billable hours on small client change requests: updating text, swapping images, or adding minor sections. This 'maintenance trap' prevented them from taking on new, more creative projects and was impacting team morale.
They were seen as a one-time vendor, not a long-term strategic partner. Every new campaign or idea from a client resulted in a new statement of work, a slow development cycle, and a frustrated client waiting for simple updates.
Agency X transitioned their business model. Instead of delivering a static website, they started delivering a Uniweb Foundation—a complete creative system built in React. They created a core 'AgencyX Starter Foundation' with their signature design language, which they could then customize for each client.
Their developers were now focused on building robust, flexible components. Their clients, empowered by the Uniweb CMS app, could now assemble pages, launch campaigns, and update content on their own, all while staying perfectly on-brand.
Our developers are happier, our clients are empowered, and our business has never been more profitable. Uniweb didn't just change our tech stack; it changed our entire business model.
300%
Increase in Client Capacity
60%
Reduction in Maintenance Tickets
95%
Positive Client Feedback Score
By empowering clients with their own creative toolkits, Agency X freed up its senior developers to focus on innovation. They now offer retainer-based 'Foundation Evolution' services, fostering deep, long-term partnerships with their clients and creating a predictable, recurring revenue stream.